SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Store 4 Parents (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://store4parents.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
T-shirts of good quality, cotton, size corresponds to the store's grid. Thank you!!!
Product as described. Good quality. Fast shipping. The only downside is, the coloring when you wash it. I've soaked it for few days and still keeps coming out with green color. Finally washed it as the color that comes out from the water just keeps coming off from the shirt. Other than the color, all is good.
The parcel came on 12 days since the order. The quality is excellent. 10 size approached for 7 years.
Very nice shirt. I like the littlesailboats infront of the shirt, it's very funny. In the neck a little bit big, and the for my son. The lenght is little bit small.
Thin fabric, for spring it is possible warm autumn
i made a large order of several teeshirts with short and long sleeves, pijamas and shorts for my two-year old boy. the quality of the products is excellent, everything arrived to France in less that two weeks. the nice touch, the store added a pair of socks for my boy as a compliment. thanks a lot very happy with my order. will order again
Good T-shirt, medium-density fabric, cotton, pleasant to the touch, when washing, the paint did not flow, the fabric was not deformed. Drawing-applique with embroidery. On my boy bolshevata, but we need it, the reserve is enough for 2 years for sure. Height 103 cm, weight 17 kg. You can wear it for refueling.
Received in gd condition. Purrfect! Fit nicely on my boy.
Nice and good quality.
Perfect!! beautiful, soft, wonderful. buy again for sure!!
No product, interchangeably I received different you same wybrałam.
Callus remover
The shirt is super. Shipping in 2 weeks. Material gatunkowo very good. Zamawiałam for 3 Latka, which has 104 cm, is too large. Zamówiłam another two one size smaller. These will be the next year. Recommend.
Excellent.
Lovely top quality unbeatable. 100/100 recommended. Fast shipping and very attentive store
perfect , fast delivery,great store , High quality A+++
Beauty
Delivery is in order. All medicinal and clean arrived. Size data agree.
Excellent! 100% cotton. אחלה store
everything fine :)
Very good
Quality product. Thank you for the gift.
The quality of knitwear is good, the color is lighter than in the photo.
Very good and quality T-shirts. On all drawing-applique, well stitched. Only on the yellow drawing printed. I'm buying it for the second time. Good to wear and after washing. The size corresponds to the grid. T-shirt with a dog differs color rendition from the photo of the store, instead of red-pink-crimson, but it's not critical.
Very beautiful and the store has left gift socks thank you