SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Store 4 Parents (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://store4parents.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
מושלללםם really beautiful arrived fast cloth of cotton t shirt really pleasant והמידה good
Cudny set. Very nice looking, good material, nicely the drapes
Very pretty just like the picture
As in the images
A good suit for such money, sewn neatly, quickly came to Novosibirsk
Garment perfect ומהמם!! The fabric quality ןנעים
Delivery in two weeks in Germany, product quality is good
Goods bought 11.11 and came 27.11 Recommend, all super
Fast dosrawa, sensational material baud
Perfect. Together very finished. I am very satisfied. Thank you send fast
Order came in 2 weeks, Super
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I'm very satisfied
The set is just a peek! But with the size somehow strange, we are 8 months old, we carry 74 cm and 80 cm, which for a year is designed for us almost back-to-back)) the body is very thin, but pleasant to the body)
Very pretty
Trop Jolie
Jadore
Delivery to Saratov 10 days. The order was issued by 11.11, the 14th was sent by the store, and the 24th was already in the mail. The overalls themselves correspond to the description. The fabric is pleasant, light. The seams are even, the threads do not stick out. On height 86 and weight 13 kg Butt, the fabric stretches well at the body. With the seller did not communicate, but I did not need it, I immediately see that a very responsible seller! Hard 5! I will order more!
Très bien
Full set worthy command, very nice colorway, good quality knit and good workmanship
Recommend good quality
Very Ladny set, super quality and express delivery after 12 days doręczone
A month to Vladivostok. The suit is cute. At 18 months the size of 90 came. But to be honest, I think he's 80-86 maximum. The skirt is shorter than in the photo from the fabric similar to flax (cotton). Body of very thin jersey. The body is pleasant. In general, I am happy. You need to steam and I think it will be simpotic.
Exact as in the fto
Beautiful dress very well made