SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Store 4 Parents (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://store4parents.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I expected all the fabric the same, I didn't realize behind it is cotton T-shirt. But I keep it because it's original.
The shirt is super. The quality of tailoring is excellent. It's a pity that I went very long. But nevertheless, we will have time to carry it a little this year and I think next year too. Because I took the size for more!!!
OK OK
muy buena gracias!!!
Quality fire
Came quickly, thank you
Thank you store!
Very nice shirt. Fast Delivery 10 days in France.
Заказ пришёл за месяц до Краснодара. Соответствует описанию. На худеньких детей. На 2.5 года, рост 88см подошла, но в плечах и по длине немного велика. Но это не страшно. При стирке леняет. Купила ещё две рубашки у этого продавца. Продавец положил в подарок носочки. Спасибо!
Excellent shirts, I recommend!!!!!
Good, quality shirt, size matches. Behind the back is knitted, Gray. Thank you!
Nice shirts.
The quality is very good. I'm happy with the purchase.
I liked the shirt, we 1.6 a little more, but we already wear it, the guy is big. Delivery fast, store recommend.
Everything is fine
The goods did not come, the money was returned
Nice shirt
Honestly, I did not look well in the unfollow, it's better at the price, so the knitted back was a surprise. Composition cotton with elastane. Back to the touch synthetics... As seen in the photo, slightly shines the shirt. In general, for its price is normal.
Все пришло во время,мне очень понравилось ,рубашка как на картинке.Продавцу желаю больше заказов и продаж...
very fast delivery
Color is beautiful! T-shirt is good, unusual with an insert. In the photo, the color does not exactly transfer, it turns out a different color depending on the lighting. The parcel went a month to St. Petersburg, Leningrad region. Overall liked it
Very satisfied with the purchase. Thin Cotton, sewn well. Slightly too big for 7 years, the height of the child is 122 cm
The quality is very good! But the size is bigger than usual. We have a size 2 exactly bigger shirt. Colors are bright!
Good quality, in size for 3,5, height 98 cm suited, thank you.
Very good quality. The baby is comfortable. On the anniversary sits well, a little bigevata does not shake in the eye. I don't take the first race.