We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Nice product, gets the pressure off your arms and shoulders. However it doesn't have enough support for a baby over 10 kilos. It's ok to hold for 15 min, but won't be suitable for long periods of time. Overall good quality and easy to adjust. It took 30 days to get to Australia via e-packet.
Quality is OK for the price paid, maybe more suitable to use one smaller light baby and smaller size mummy. Delivery was fast, received within 7 days after ordering.
Very good and it can very fast . What I ordered it came :)
Convenient thing. Makes life much easier.
good product same as per description. my baby is 6 months old and 8.3 kilograms and goes perfect
thanks
Looks like in picture. Good quality, and works with baby.
Hope that will withstand long.
Good thing, conveniently attached
Very good product. Much more comfortable the small to days
Great hipsit! Little man likes it. I bought with additional fasteners, because. I can not imagine how to sit down small without insurance. The seams are even, the accessories are quality, the delivery is fast (about 2 weeks per new mail compartment). Recommend.
Product as described. Good quality
Fenomenal
Fast shipping! The item was as described. Thank you so much again.
Cool thing, very fast
Complies with the announcement
Fast shipping. Received in 2,5 week. Quality is good. Recommend.
Excellent quality, very nice material, and very necessary thing. The child 11 months sits quietly, back and hands much easier. It came quickly. Thanks to the manufacturer.
Nice seat. The goods came very quickly.
A good thing, a small 6 months, sits perfectly, it's much easier for his wife to wear it, I regret that I did not order before!
It should be bigger, velcro is no good for fat people just with the anchor. My partner if it fits. He says it's very comfortable.
Excellent thing, all mothers recommend, very unloading the back)
Ordered on August 25, received September 9. Very light seat. There is no thread, the smell is pleasant.
shipped very fast! I love it
Excellent thing: it's convenient for mom and baby! Unloads the back, not such a big load on the hands. Hipsit reached Moscow in two weeks in time.