SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Store 4 Parents (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://store4parents.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good product and gift a pacifier to suck fruit juice, quickly arrived
I use the baby walking 1 day, my son learned to market the next day without lol so I could not really use it.
It's really cool. The child is comfortable in it. We wear without a lower buckle. I started walking better in it. 11 kg child. From walking do not tear off. Recommend.
Received today, not yet experienced but seems to be reliable and durable. Oferecerem a bib with this purchase.
The goods did not come, the money was returned
The product is as described, I got the order in 7 days! Thanks for the gift, I'll buy back at this store.
Delivery Plus is very fast. In five less than 2 weeks! The color is very pleasant, better than in the photo. Dusty-Birch. At first glance made well, outside-it looks like cotton tight, inside-mesh/breathable material. Let's see how soon. Seller Dushka, pleasantly surprised by a useful gift-put blue Nibler silicone.
very good, suggested
came very fast good product. I love it. I recommend others to buy from you
Davolna's buy. Corresponds to general information. Seller Thank you!
Everything is super Thanks for fast shipping
A very good thing is convenient to keep the child and thanks for the gift to the store
love it! fast delivery... :)
All is well, delivered quickly, but the smell is not very.
All as in the description, fast delivery in Russia 10 days, I recommend
I recommend it 100x100, it took only a week, very good quality, and thank you very much x the bib gift
Good quality frankly I recommend it
Very satisfied, and my son also liked it.
Fast delivery, thanks for the gift, the store recommend
All right just like the picture and I get a bib thanks
Ordered 31.08, received at the Mail 26.09. Sewed qualitatively. The store put a gift, thank you Later I will add a review when we try.
Very good thing for children! I recommend for parents of young children
They haven't tried it yet. But quality goods. Thank you very much to the store!!!
Super
Exact description, good quality, fast shipping, 1 Gift bib, thank you store.