SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Store 4 Parents (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://store4parents.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Pants Super
Delivery less than a month, impeccable factory sewing. Warm nice trousers, approached well for a 13-year-old boy of standard configuration, measurements in the photo. Washing by 30 ° and элеутросушку moved perfectly, do not shed and do not deform❤⭐⭐⭐⭐⭐
Excellent pants, very warm. Super fast delivery, to Kiev in 8 days!!! Recommend.
Good panties, took on the growth of 143. Right.
I took the size of 12 years for a boy of 8 years. My son is 131 cm tall, 30 kg weight, medium physique, not tight. Pants on it with a margin, I think for the next winter, too, will still fit in size. Now are too big, but not critical, nothing slides, does not hang, just freely. Look good. I bought for long winter walks-the pants are very warm, fleecy artificial fur did not impress me, I have to say. In general, for long walks, what you need. Measurements of pants in the size of "12 Years": The total length along the side seam is 79 cm, the length of the step joint is 57 cm, the width of the hips is 45 cm. Delivery to Kiev is very fast, 2,5 weeks, according to Ukraine ukrmail. Thank you
it looks nice and warm, good quality I am very satisfied.
Contente de ma commande goods
Super fast delivery!!! It has been 5 working days from the date of order to the day of delivery. Panties are very warm. Size 8 perfectly fit 4-year-old child. height 123 cm, weight 22 kg. Thank you to the store, surprised and very pleased
runs small
Runs smaller From but rest is OK
Thankyou,wonderfull trousers,took size 130 for my boy 7 years,fit great,super store!Will order more!
Corresponds to the description.
Malomeryat, quality is good, I recommend
it's very good quality, I ordered for my son it's perfect
Very good quality
Thick, soft and Super warm, my 6 yrs old son like it.
Super pants. For 8 years came perfectly
perfect , fast delivery,great store , High quality A+++
Thx
Good ones. Tracked all the way.
After reading the reviews decided to click 14 size. If you look at the table, then 14 size is 94 cm in length. In fact, were 88 cm. Thanks to the review took with a margin and did not lose.
Good warm pants.
Very nice and good quality will buy another.thanks.
super
Nice pants