We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Store 4 Parents (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://store4parents.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Końcówka do ładowania przy kostce w środku i uwiera w nogę. Ale bardzo ładne.
15 Feb 2021 02:10
Товар ехал чуть больше месяца до Смоленска. Качество конечно оставляет желать лучшего, для более долгой носки не советую брать. Я брала исключительно из-за прикольной подсветки. Кстати подсветка работает, посмотрим на сколько её хватит. Лучше пойти в магазин и купить кожаные, те хоть будут дольше носиться. Размер подошёл идеально (37).
13 Feb 2021 07:10
11 Feb 2021 11:22
EXCELLENT! Shoes arrived in just a week to Mexico (carried by Estafeta). Quality is good, all lights turn on, and have different colors. Seller was super polite and helpful, and answered all my doubts. Highly recommended, both the store and the shoes
5 Feb 2021 21:05
As described and the size 45 fit true to size. The shoes had enough battery to light up when it arrived.
4 Feb 2021 10:01
Delivery to Moscow since placing the order: 18.09. -30.09.2020. Track was tracked all the way. Sneakers are bomb. The size fully corresponds to the supplier table. On its narrow foot 25,7 cm ordered a 40-й-идеально. Color-bright pink, almost neon. I expected more dull, so I was more pleased than ever. The backlight came charged, I.E. Sneakers are completely ready to wear. In the kit there is a charging cord. Sewn/glued everything neatly. There was a small smell in the bag, which was completely missing when the sneakers were extracted. Everything works fine. I hope that in the sock they will show themselves from the best side. While I 've been walking around the house for an hour and a half, I'm comfortable. Very cool. Well done supplier. Thank you. success and prosperity.
1 Feb 2021 00:14
Amazing sneakers!!! They are so bright and my son says they are very comfy to wear too. Very funky and good quality!! Reccomend! Also arrived in 2 weeks to the Netherlands.
30 Jan 2021 03:30
I love them, love at first sight
29 Jan 2021 00:27
Good Shoes! Looks great. If you Delivery to Europe. Then buy one/ two sizes bigger!